Suko Acai LLC Privacy Policy

Last Updated: March 12, 2025

This Privacy Policy explains how Suko Acai LLC (“Suko Acai”, “we”, “our”, or “us”) collects, uses, protects, and discloses your information when you access our website (https://sukoacai.com) or engage with our services. Suko Acai LLC is a distribution company based in Massachusetts. In addition, our physical shop, Suko Cafe LLC, is located at 134 Park St, Unit 3, MA 01864. By using our website or services, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please do not use our website or visit our locations.

1. Information We Collect
1.1 Information You Provide
When you interact with our website or visit our shop—such as creating an account, placing an order, or contacting us—you may share personal details including your name, email address, mailing address, phone number, and payment information. Any additional data you submit (e.g., through surveys or online forms) is also collected.

1.2 Information Collected Automatically
Our website automatically gathers certain technical and usage data when you visit, such as your IP address, browser type, device details, and pages visited. This helps us understand visitor trends and improve our site’s performance.

1.3 Location Data
With your consent, we may collect approximate location information (for example, derived from your IP address) to help us tailor content, provide localized services, and improve your overall experience.

2. How We Use Your Information
We use the collected information for various business purposes, including: Service Provision and Improvement: Processing orders, managing accounts, and enhancing our services.
Communication: Sending order updates, responding to inquiries, and notifying you about promotions or important service changes.
Analytics and Website Optimization: Analyzing usage patterns to continually improve our website and services.
Compliance and Security: Fulfilling legal obligations, safeguarding our services, and preventing fraud or unauthorized access.

3. How We Share Your Information
We may disclose your information under the following circumstances: Trusted Partners: We work with third-party service providers (e.g., payment processors, website hosts, and email service providers) who are contractually obligated to protect your information.
Business Transactions: In connection with mergers, acquisitions, or other asset transfers, your information may be included in the transferred data.
Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and the safety of others.
Anonymized Data: We may use aggregated or anonymized data for research, analysis, or marketing purposes, which does not personally identify you.

4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, track visitor behavior, and provide personalized content. You can modify your cookie preferences through your browser settings, although disabling cookies may affect certain website functionalities.

5. Physical Security and Surveillance
CCTV Surveillance at Our Suko Cafe LLC Location
At our Suko Cafe LLC shop located at 134 Park St, Unit 3, MA 01864, we operate closed-circuit television (CCTV) systems to help ensure the security of our premises, safeguard our assets, and protect the health and safety of our staff and visitors. The footage collected is used for crime prevention, detection, and investigation. Access to recorded footage is restricted to authorized personnel and is retained in accordance with applicable legal requirements and our internal policies. By entering our physical location, you consent to the use of CCTV for these purposes.

6. Your Rights and Choices
You have control over your personal information and may: Access and Update: Review and update the personal data you have provided.
Opt Out: Manage your subscription to promotional communications via the unsubscribe options provided in our emails.
Request Deletion: Ask us to remove your personal data when applicable. Note that some information may be retained for legal or administrative reasons.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

7. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Although we work diligently to secure your data, no method of electronic storage or transmission is completely secure. We encourage you to protect your account credentials and device security.

8. Data Retention and Disposal
We retain your personal information only for as long as necessary to achieve the purposes outlined in this Privacy Policy or to comply with legal obligations. Once your information is no longer required, we will securely delete or anonymize it.

9. Children’s Privacy
Our website and physical locations are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.

10. International Data Transfers
If you access our website from outside the United States, your personal information may be transferred, stored, and processed in the United States or other countries where our servers or service providers operate. We take appropriate measures to ensure that your data is managed securely in accordance with this Privacy Policy.

11. Updates to This Privacy Policy
We periodically review and update this Privacy Policy to reflect changes in our practices or applicable laws. Any material changes will be posted on our website, and your continued use of our services or visits to our physical locations will constitute your acceptance of the revised terms.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Suko Acai LLC
Website: https://sukoacai.com
Email: privacy@sukoacai.com

For inquiries specifically related to our Suko Cafe LLC location, please reference the same contact information, and we will direct your query appropriately.

This Privacy Policy is designed to provide transparency about how we handle your personal information and to ensure that both our online and physical operations are secure. Thank you for trusting Suko Acai LLC with your data.